Meena's visit, end to end.
From the token at the desk to the claim, and back three months later: the real product, narrated, in four minutes.
4 min 22 s, with narration · the real product on a test clinic, with an invented patient. Her Hindi is a real recording, transcribed by the voice model on the clinic PC.
One signature does the rest
1 · Desk and report reader
Registered with consent in under a minute, her reason and temperature noted, a token issued. Her old blood report is photographed and read into values and normal ranges on the clinic's own computer.
2 · The consultation, in Hindi
She speaks the way she always would; the doctor doesn't type. About eight seconds after one click, the note is drafted in clinical English.
3 · Checked before signing
Allergies, doses, missing instructions, and anything in the note she never said, all checked before the doctor can sign.
4 · Coded, no memorising
From the doctor's own words, MediRec suggests the WHO ICD-10 code with its name; the doctor confirms it with one click. Every signed visit has a printable coding summary.
5 · Everything that follows
Her summary on WhatsApp in Hindi, tests to the lab and followed until the report is back, the review booked on the calendar.
Around the doctor
The nurse's opinion at the top of the room, her original report opened in place, the prescription matched to the pharmacy's stock with a one-click swap, and a private dictation for next time.
Three months later
Her private note flagged in the queue, and a summary of her six months: visits, medicines, reports, and whether she collected her medicines.
6 · Bima and Sampark
At the desk the claim is already built and checked against its package, papers attached. Sampark keeps her WhatsApp thread and who needs a follow-up today.
Indian claims (ABDM, IRDAI, PM-JAY) read WHO ICD-10 2019 codes; ICD-10-CM, ICD-10-PCS and MS-DRG are United States systems and are not used. Codes come from rules over the WHO list, never invented.